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Optrics Authorized Partner Sophos
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Services

The expertise behind the products.

Security products only deliver outcomes when they’re sized, deployed, and operated correctly. These are the services that wrap around the Sophos product stack to make sure that happens - Sophos’s own managed services, plus Optrics’s engineering team for everything around them.

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What we offer

Sophos managed services + Optrics engineering services

Some of these services come from Sophos (24/7 SOC monitoring, incident response). Others are Optrics-delivered (pre-sales engineering, deployment, ongoing licensing management). Together they cover everything around the product layer.

Sophos MDR
Sophos Managed Service

Sophos MDR

24/7 managed detection and response from the most-trusted MDR team in the industry. Protecting more than 26,000 organizations with active threat hunting and containment, not just alert-forwarding.

  • 24/7/365 SOC coverage with active response
  • Proactive threat hunting, not just alert triage
  • Vendor-agnostic - works with Microsoft, CrowdStrike, others
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Sophos Incident Response
Sophos Service

Sophos Incident Response

Emergency breach response when something has already happened. The Sophos team takes over containment, investigation, eradication, and recovery so your team can focus on the business impact, not the technical chaos.

  • Rapid engagement, 24/7 hotline activation
  • Hands-on containment, not just advisory
  • Full post-incident report for executives, board, insurance
Learn more → Engage IR
Optrics Service

Pre-Sales Engineering

Architecture reviews, sizing exercises, and proof-of-concept support, included before you commit to a purchase. We make sure the solution fits before you buy, not after the renewal.

  • Free architecture and sizing reviews
  • Proof-of-concept in your environment
  • Vendor-comparison guidance (when Sophos isn’t the right fit)
Learn more → Book a Consult
Optrics Service

Deployment, Migration & Tuning

Professional services for installation, migration from competing products, and ongoing tuning. Replacing a legacy firewall? Coming off a different AV vendor? Optrics engineers handle the cutover so users don’t notice.

  • Firewall and endpoint migrations from any vendor
  • Policy translation and rollback-ready cutovers
  • Post-deploy tuning so detections stop being noisy
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The Optrics Advantage

Services from a partner, not a faceless reseller

The same Sophos licenses are available from anyone. What differs is the team standing behind them: who you call when something breaks, who reviews your renewal, who walks the firewall migration through the change-control board.

Sophos-certified, in-house

Our engineering team holds Sophos certifications across firewall, endpoint, MDR, ZTNA, and cloud workloads. The same people answer pre-sales questions and run the deployment.

Since 2008

We’ve been deploying Sophos products for over 15 years. The migrations, edge cases, and tuning details that take new partners months to learn, our team has been through dozens of times already.

One point of contact

Renewals, RMAs, support escalations, licensing changes - one Canadian-based contact owns the relationship. Same number, same person, every time.

Ready to wrap services around your Sophos stack?

Request pricing for Sophos MDR, scope a deployment or migration engagement, or just talk to our team about what kind of services your environment actually needs.

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