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Sophos MDR

24/7 threat hunting and response - by a real team, not just an alert queue.

Sophos MDR is the world’s most-trusted managed detection and response service. A team of analysts watches your environment around the clock, hunts proactively for threats, and takes action when something needs to be stopped. Protecting more than 26,000 organizations, from SMBs to enterprises.

Key Capabilities

What you actually get with Sophos MDR

Most “managed” security services forward alerts and wait for you to act. Sophos MDR investigates, contains, and reports back what was done. The difference shows up most clearly at 2am on a Saturday.

24/7/365 SOC coverage

Sophos analysts in global SOCs watching your environment every minute of every day. Holidays included, midnight included, “our IT lead is on vacation” included.

Active response, not just alerts

The Sophos MDR team takes action: isolates compromised hosts, disables accounts, terminates malicious processes, kills C2 connections. You wake up to a report of what was done, not a queue of alerts you missed.

Proactive threat hunting

Threat hunters look for the patterns that haven’t generated an alert yet: subtle lateral movement, unusual access patterns, dormant attacker tooling. Finds breaches that alert-only services miss entirely.

Vendor-agnostic integrations

Sophos MDR runs best on Sophos products but integrates with Microsoft 365, Microsoft Defender, CrowdStrike, Splunk, AWS, Okta, and more. Switch endpoint vendors later? Your MDR coverage stays.

Compromise assessments

Onboarding includes a sweep for any active compromise already in your environment. Catches the breaches that have been quietly running for months before MDR ever activates.

Built on Sophos XDR

MDR analysts work on the same XDR platform you have access to. Full visibility into what they see, what they investigated, what they did - no black-box magic.

Deep Dive

MDR is not MSSP

Traditional managed security services (MSSPs) collect logs, generate alerts, and forward them to your team. You investigate. You respond. You write the report. MDR flips that model: the MDR team does the work, and you get the answer.

  • MSSP forwards alerts. They see something suspicious, they raise a ticket. Now you have to investigate it, decide what it is, and respond. Usually during business hours.
  • MDR investigates and acts. The Sophos team triages the alert, runs the investigation, decides whether to contain - and contains it. You get a notification of what happened and what was done.
  • MSSP doesn’t hunt. They react to what tooling alerts on. If the attack is subtle enough not to generate an alert, the MSSP doesn’t see it.
  • MDR hunts continuously. Threat hunters look for behaviour the tooling missed. Finds the slow-burn breaches that have been quietly running for weeks.
  • MSSP is alert volume. You pay per log volume; you get a queue. MDR is outcome - you pay for coverage; you get incidents handled.
MSSP Sophos MDR Alerts in - you investigate - - you respond - - you report - Your time Alerts in + they investigate + they respond + they report Outcome delivered
Who Deploys It

Three patterns where MDR pays back fastest

MDR is most valuable where 24/7 coverage is the gap, where staffing a SOC isn’t realistic, or where regulators and insurers explicitly require it.

1

Mid-market without a SOC

You have IT generalists and maybe one security person. Staffing a 24/7 SOC isn’t realistic, but the threats don’t take nights off. MDR is the team you can’t hire.

The SOC you can’t hire
2

Existing SOC, after-hours coverage

You have analysts during business hours but nothing overnight or on weekends. MDR fills the after-hours gap so your in-house team isn’t paged at 3am for every alert.

Follow-the-sun coverage
3

Regulated & cyber-insurance driven

Modern cyber-insurance policies and frameworks (HIPAA, PCI, SOC 2, NIST) increasingly require 24/7 monitoring as an explicit control. MDR satisfies the requirement and produces the audit-grade reporting.

Audit and insurance ready
Pairs Well With

MDR is most powerful when it has good data to work on

Sophos MDR can run on third-party telemetry, but the experience is best when MDR sits on top of the Sophos products that feed it.

Sophos XDR
SecOps

Sophos XDR

The platform Sophos MDR runs on. If you want the MDR team working off the same console you investigate from, XDR is the natural pairing.

Sophos Endpoint Protection
Endpoint

Endpoint Protection

MDR’s richest signal comes from Sophos endpoint telemetry. Every Intercept X agent you deploy gives the MDR team another vantage point.

Sophos Firewall
Network

Sophos Firewall

Network-side telemetry from your firewall feeds MDR’s correlation engine. Combined with endpoint data, MDR sees both sides of attacker activity.

Ready to hand the 2am calls to someone else?

Request per-user pricing for Sophos MDR, or talk to our team about which tier of MDR fits your environment best (Sophos has multiple tiers from monitor-only to full response).